Customer Portal
The customer portal opens with our return to operation in 2027.
Accounts are not yet available. This page describes what the portal will do.
When it launches, every job you send us will have its own account page. You will be able to:
- Create an account and submit an order before you ship
- Enter the tracking number for the mirror you are sending, and see when we receive it
- Follow your project through intake, inspection, coating, packing and return shipping
- Track more than one mirror at a time, each with its own status
- View and pay your invoice, with payment instructions in your account
- Receive the return tracking number and delivery confirmation
- Read your optical test data and evaluation, once testing services resume
Repeat customers will keep a single account with a full history of past work.
Until the portal is live, orders will continue to be handled the way they always have been — by order form and direct correspondence.